According to desired KYC Level, you should submit the equivalent documentation.

1. Log in to your OKTO app
2. Go to Settings and tap the “Raise Limits”
3. Complete the verification process

Accepted types of documents:
Accepted Valid ID: National ID or Passport
Accepted proof of address documents:
• Utility bill (electricity, water, gas)
• Telecom bill for landline or Satellite TV
• Bank account statement
• Tax assessment
The documents should not be older than 3 months.
Accepted proof of Wealth and Funds documents:
Proof of Wealth and Funds documents to show that your income comes from a legitimate source. These could be Official Letter from the Employer, Recent Payslip, Loan from the bank, Evidence of Earnings, Bank statement and enquiry of the source of wealth and so on.

E-money services are provided by Sureswipe E.M.I. PLC. Sureswipe E.M.I. PLC is a company registered in Cyprus and authorized by the Central Bank of Cyprus as an Electronic Money Institution under the Electronic Money Law of 2012 for the issuance of electronic money, with license number 115.1.3.26. OKTOPAY Ltd (Cyprus) is registered E-Money Distributor of Sureswipe E.M.I. PLC and holds a Class II License for the activity of payment processor in Romania (Decision No.2112/29-09-2020 National Gambling Office Supervisory Committee, Ministry of Public Finance, Government of Romania). OKTO is a trademark of OKTO Group of Companies lawfully licensed to Sureswipe EMI PLC. All rights reserved (c) OKTOPAY 2023. The Oktopay Mastercard is issued by Paynovate SA pursuant to license by Mastercard. Mastercard is a registered trademark and the circles design is a trademark of Mastercard international incorporated. The Oktopay Visa card is issued by Paynovate SA under license from Visa International Incorporated. Paynovate SA is an e-money issuer regulated by the National Bank of Belgium. Paynovate SA is registered with the Banque-Carrefour des Entreprises under number BE0506 763 929. Paynovate SA is a principal member of Visa and Mastercard.